Returns & Refunds Policy

Hassle-free 1-day (24-hour) return policy for damaged, defective, or incorrect items upon delivery.

1-Day (24-Hour) Easy Return

Initiate a return request within 24 hours of delivery.

Instant Replacement

Free replacement for items damaged during transit.

How to Request a Return

1. Reach out to our concierge team via WhatsApp at +91 86374 48577 or email concierge@liaovess.com.
2. Share your order ID and a photo/video of the issue.
3. Our courier partner will pick up the item from your doorstep.

Refund Processing

Refunds are credited to your original payment method (Bank account / UPI / Credit Card) within 3-5 business days after quality verification.